GBP Knowledge Graph · Concept
Soft Suspension
Also known as: soft suspend
A soft suspension hides the profile from public view but the owner keeps dashboard access, often shown as “unverified” or pending re-verification. It is typically recoverable by completing verification with information that matches the business.
What this means for your profile
Soft suspensions are usually the more recoverable type — the fix is often clean re-verification, not an appeal.
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