Case Examples

GBP Recovery Case Examples

Case examples are anonymized and may combine details from similar cases. Names, numbers and identifying details are changed. They show our process, not a promised result; Google decides every outcome.

✅ HVAC & Home Services ✅ Dentists & Medical ✅ Lawyers & Professional ✅ Restaurants & Retail

Hundreds of cases managed

Read our Google reviews

Google Decides timelines

Worldwide · USA primary Service Coverage

Google Ads Partner (not GBP access)

Hundreds

of cases managed

Google decides

Outcomes

Google decides

Timing

50+

Industries Served

🏢 Accounting Firm

Columbus, OH

Suspended

CPA firm hard-suspended at the peak of tax season after an office move left a virtual office address on the profile.

✅ Listing reinstated. Review history intact. Google decides the outcome. Google decides timing — this case is one example, not a guaranteed timeline

Google decides timing — this case is one example, not a guaranteed timeline Read full case →

🚗 Auto Repair

Detroit, MI

Ranking Drop

Established auto repair shop loses map pack visibility after a category conflict, an address mismatch, and a description edit. The listing stayed live.

✅ Listing stayed live. Google decides rankings. Google decides timing — this case is one example, not a guaranteed timeline

Google decides timing — this case is one example, not a guaranteed timeline Read full case →

🏢 Chiropractor

Austin, TX

Duplicate Listing

Duplicate GBP listing fragmenting reviews and suppressing map pack visibility for an Austin chiropractor.

✅ Duplicate removed by Google. Primary listing stayed live. It was not a suspended listing. Google decides the outcome. Google decides timing — this case is one example, not a guaranteed timeline

Google decides timing — this case is one example, not a guaranteed timeline Read full case →

🦷 Dentist

Chicago, IL

Duplicate Listing

Duplicate GBP listing at same address — both listings suppressed — original had review history — duplicate believed created by departing office manager

✅ Listing reinstated. Review history intact. Google decides the outcome. Google decides timing — this case is one example, not a guaranteed timeline

Google decides timing — this case is one example, not a guaranteed timeline Read full case →

⚡ Electrician

Las Vegas, NV

Suspended

Electrician's GBP suspended mid-season, cutting off all local search leads in a competitive Las Vegas market

✅ Listing reinstated. Review history intact. Google decides the outcome. Google decides timing — this case is one example, not a guaranteed timeline

Google decides timing — this case is one example, not a guaranteed timeline Read full case →

🏢 Flooring Company

Indianapolis, IN

Video Verification

9-year-old flooring installer suspended after changing his address to a storage unit — then failed video verification twice trying to prove the business was real

✅ Listing reinstated. Review history intact. Google decides the outcome. Google decides timing — this case is one example, not a guaranteed timeline

Google decides timing — this case is one example, not a guaranteed timeline Read full case →

🚪 Garage Door

Denver, CO

Video Verification

Garage door company trapped in repeated video verification failures, listing unverified and suppressed in local results.

✅ Listing verified by Google. It was not suspended. Review history intact. Google decides the outcome. Google decides timing — this case is one example, not a guaranteed timeline

Google decides timing — this case is one example, not a guaranteed timeline Read full case →

🏢 Hair Salon

Kansas City, MO

Suspended

Salon-suite stylist hard-suspended after adding a suite number. Bookings had been coming from Google.

✅ Listing reinstated. Review history intact. Google decides the outcome. Google decides timing — this case is one example, not a guaranteed timeline

Google decides timing — this case is one example, not a guaranteed timeline Read full case →

❄️ HVAC

Nashville, TN

Video Verification

Service-area listing removed after a service area update, a failed video, and one denied DIY appeal. We prepared the file; Google reinstated the listing.

✅ Listing reinstated. Google decides timing.

Google decides timing — this case is one example, not a guaranteed timeline Read full case →

❄️ HVAC

Toronto, Ontario

Suspended

Hard suspension triggered by a service area expansion. Ontario evidence package — TSSA Gas Technician G2 certificate, OBR registration, WSIB certificate. We prepared the file; Google reinstated the listing.

✅ Listing reinstated. Review history intact. Google decides the outcome. Google decides timing — this case is one example, not a guaranteed timeline

Google decides timing — this case is one example, not a guaranteed timeline Read full case →

🏢 HVAC Company

Phoenix, AZ

Video Verification

Hard suspension after a service area edit — three prior denials (two self-filed, one agency) — then video verification

✅ Listing reinstated. Google decides timing.

Google decides timing — this case is one example, not a guaranteed timeline Read full case →

⚖️ Law Firm

Atlanta, GA

Ownership Dispute

Ownership locked after founding partner departure — no access to listing — Google ownership transfer required alongside suspension caused by conflicting edits

✅ Google transferred ownership and reinstated the listing. Review history intact. Google decides timing — this case is one example, not a guaranteed timeline

Google decides timing — this case is one example, not a guaranteed timeline Read full case →

🏢 Locksmith

London, UK

Suspended

Hard GBP suspension after a category change and a phone number update on a South London locksmith profile. We prepared the file; Google reinstated the listing.

✅ Listing reinstated. Review history intact. Google decides the outcome. Google decides timing — this case is one example, not a guaranteed timeline

Google decides timing — this case is one example, not a guaranteed timeline Read full case →

🏢 Locksmith

Los Angeles, CA

Suspended

Sudden GBP suspension wiped out all inbound calls for an established LA locksmith serving residential and automotive clients

✅ Listing reinstated. Review history intact. Google decides the outcome. Google decides timing — this case is one example, not a guaranteed timeline

Google decides timing — this case is one example, not a guaranteed timeline Read full case →

🐛 Pest Control

Orlando, FL

Reinstatement Denied

Reinstatement appeal denied; listing removed from Maps and local pack results