GBP Recovery Case Studies

Established auto repair shop loses top map pack placement across core service keywords after a local algorithm update

Duplicate GBP listing at same address — both listings suppressed — original had 180+ reviews — duplicate believed created by departing office manager

Electrician's GBP suspended mid-season, cutting off all local search leads in a competitive Las Vegas market

Garage door company trapped in repeated video verification failures, listing unverified and suppressed in local results.

Hard suspension after service area edit — two prior denials — video verification required and failed twice before our prep session

Ownership locked after founding partner departure — no access to listing — Google ownership transfer required alongside suspension caused by conflicting edits

Sudden GBP suspension wiped out all inbound calls for an established LA locksmith serving residential and automotive clients

Reinstatement appeal denied; listing removed from Maps and local pack results

Hard suspension — SAB address mismatch between GBP and Texas Secretary of State filing — three prior denied appeals — 47 days offline

Coordinated fake 1-star review attack — 43 fake reviews in 4 days — Google spam filter suppressed listing — review rating collapsed from 4.8 to 3.1 stars

Ranking drop after primary category change — repeated edits to fix rankings triggered automated suspension — listing removed from local pack for 5 weeks